2026 Seoul Light Hangang Bitseom Festival

Terms of Use

These Terms govern the conditions and procedures for using the official website (the “Site”) of the “2026 Seoul Light Hangang Bitseom Festival: Rhapsody of Light,” hosted by the Seoul Metropolitan Government, as well as the rights, obligations and responsibilities of users and the Operator.

Article 1 (Purpose)

These Terms set out the matters necessary for users to access all services provided on the Site (the “Services”), including festival information, programme guides, online reservations and enquiries.

Article 2 (Definitions)

“Festival” means the 2026 Seoul Light Hangang Bitseom Festival, held across Nodeul Island from Friday 2 October to Sunday 11 October 2026.
“User” means any person who accesses the Site and uses the Services.
“Operator” means the organisations hosting and organising the Festival, and any party operating the Site under their delegation.
“Posting” means any text, photograph, video or other information submitted by a User while using the Services.

Article 3 (Effect and Amendment of the Terms)

These Terms take effect upon being posted on the Site. The Operator may amend these Terms within the limits permitted by applicable law. Any amendment will be announced on the Site at least 7 days before its effective date, specifying the effective date and the reason for the change. Where an amendment is disadvantageous to Users, it will be announced at least 30 days in advance.

Article 4 (Provision and Modification of Services)

Provision of Festival information, including the overview, programmes, schedule and venues
Online registration and guidance for programmes requiring advance reservation, such as Light Run and Lecture
Provision of content such as notices, news and media resources
Other Festival-related supplementary services determined by the Operator

The Operator may modify all or part of the Services in response to operational or technical requirements. Any such modification will be announced in advance on the Site.

Article 5 (Suspension of Services)

The Operator may temporarily suspend the Services where unavoidable circumstances arise, including system inspection, maintenance or replacement, communication failure, natural disaster, adverse weather, or the need to ensure visitor safety. In such cases, the Operator will announce the reason and the expected duration without delay.

Article 6 (Attendance and Programme Reservations)

Admission to the Festival is free of charge, and operating hours are 18:30 to 22:30.
Programmes requiring advance reservation must be registered in accordance with the procedures and periods set out on the Site.
Reservations may be cancelled where capacity is exceeded, duplicate bookings are made, or false information is provided.
Programmes may be modified or cancelled due to adverse weather or safety concerns; any such change will be announced on the Site.

Article 7 (Obligations of Users)

Users must not engage in any of the following while using the Services.

Misappropriating another person’s information or providing false information
Altering or damaging information on the Site without authorisation, or obstructing its operation
Infringing the copyright or other intellectual property rights of the Operator or any third party
Posting or distributing content contrary to public order and morals
Any other act in violation of applicable laws and regulations

Article 8 (Management of Postings)

Where the Operator determines that a User’s Posting falls under Article 7 or violates applicable laws, the Operator may delete the Posting or suspend its publication without prior notice.

Article 9 (Ownership of Copyright)

Copyright and intellectual property rights in the content provided on the Site belong to the Operator or the respective rights holders. Users may not reproduce, distribute, transmit, publish or create derivative works from such content for commercial purposes without the prior consent of the Operator.

Article 10 (Disclaimer)

The Operator is exempt from liability where the Services cannot be provided due to natural disaster, adverse weather or comparable force majeure.
The Operator is not liable for any disruption to the Services attributable to the User.
The Operator is not liable for the reliability or accuracy of information or materials posted by Users.

Article 11 (Resolution of Disputes)

The laws of the Republic of Korea apply to any dispute arising in connection with the use of the Services. Should a dispute lead to litigation, the court having jurisdiction over the Operator’s address shall be the competent court.

Addendum

Effective date: 1 January 2026
Terms of Use version: 1.0.0

Privacy Policy

The Operator of the “2026 Seoul Light Hangang Bitseom Festival: Rhapsody of Light” (the “Operator”) establishes and discloses the following Privacy Policy in accordance with Article 30 of the Personal Information Protection Act, in order to protect the personal information of data subjects and to handle related grievances promptly and smoothly.

Article 1 (Purpose of Processing Personal Information)

The Operator processes personal information for the following purposes and does not use it for any other purpose.

Accepting applications, verifying identity and providing participation guidance for programmes requiring advance reservation, such as Light Run and Lecture
Receiving enquiries and responding with the outcome
Delivering urgent notices regarding schedule changes, weather and safety
Analysing Festival operating statistics and improving the Services (processed in a form that does not identify individuals)

Article 2 (Items of Personal Information Collected and Methods of Collection)

Required items: name, mobile telephone number, email address
Optional items: affiliation (organisation name), enquiry details, attached files
Automatically collected items: IP address, cookies, access date and time, service usage records, browser and device information

Personal information is collected when data subjects enter it directly through the reservation and enquiry forms on the website, and may also be generated and collected automatically in the course of using the Services.

Article 3 (Processing and Retention Period of Personal Information)

The Operator processes and retains personal information within the retention and use period prescribed by law, or within the period consented to by the data subject.

Programme reservation records: up to 3 months after the Festival ends
Enquiry and consultation records: up to 3 years after processing is completed
Website access logs: 3 months, in accordance with the Protection of Communications Secrets Act

Article 4 (Provision of Personal Information to Third Parties)

The Operator processes personal information only within the scope specified in Article 1, and provides it to third parties only where the data subject has consented or where specifically provided for by law.

Article 5 (Outsourcing of Personal Information Processing)

The Operator may outsource website operation and maintenance and reservation system operation to external parties for the smooth running of the Festival. When concluding an outsourcing agreement, matters concerning the secure management of personal information are specified in the contract, and any change of trustee will be disclosed through this Policy.

Article 6 (Rights and Obligations of Data Subjects and How to Exercise Them)

Data subjects may exercise the following rights against the Operator at any time.

Request access to their personal information
Request correction where there are errors
Request deletion
Request suspension of processing

These rights may be exercised in writing, by email or by other means, and the Operator will act on such requests without delay. Where a data subject requests correction of an error in their personal information, the Operator will not use or provide that information until the correction is complete.

Article 7 (Destruction of Personal Information)

Where personal information becomes unnecessary — for example, because the retention period has expired or the processing purpose has been achieved — the Operator destroys it without delay. Information held in electronic files is deleted by a method that makes recovery impossible, and paper documents are shredded or incinerated.

Article 8 (Measures to Ensure the Security of Personal Information)

Administrative measures: establishing and implementing an internal management plan, minimising the number of handling staff, and providing regular training
Technical measures: managing access rights, retaining access logs, encrypting personal information, and installing and updating security software
Physical measures: access control for archives and storage areas

Article 9 (Installation and Operation of Automatic Collection Devices, and Refusal Thereof)

The Operator may use cookies to provide users with tailored services. Users may refuse the storage of cookies through their web browser settings; however, doing so may restrict the use of some services.

Article 10 (Personal Information Protection Officer)

The Operator takes overall responsibility for personal information processing and has designated a Personal Information Protection Officer, as set out below, to handle complaints from data subjects and to provide remedies in relation to personal information processing.

Personal Information Protection Officer: Festival Operations Office representative
Address: 445, Yangnyeong-ro, Yongsan-gu, Seoul, Republic of Korea (04427)
Contact: please submit your enquiry through the contact form on the website.

Article 11 (Remedies for Infringement of Rights)

To obtain remedies for infringement of personal information, you may apply to the following bodies for dispute resolution or consultation.

Personal Information Dispute Mediation Committee: 1833-6972 (www.kopico.go.kr)
Personal Information Infringement Report Centre: 118 (no area code required) (privacy.kisa.or.kr)
Cybercrime Investigation Division, Supreme Prosecutors’ Office: 1301 (no area code required) (www.spo.go.kr)
National Office of Investigation (Cyber Bureau), Korean National Police Agency: 182 (no area code required) (ecrm.cyber.go.kr)

Article 12 (Refusal of Unauthorised Email Collection)

The unauthorised collection of email addresses posted on this Site by means of email collection programmes or other technical devices is refused. Any violation may result in criminal punishment under the Act on Promotion of Information and Communications Network Utilisation and Information Protection.

Addendum

Effective date: 1 January 2026
Privacy Policy version: 1.0.0
Where content is added to, deleted from or amended in this Policy, notice will be given on the website at least 7 days before it takes effect.

공연예약

Terms of Use

Article 1 (Purpose)

Article 2 (Definitions)

Article 3 (Effect and Amendment of the Terms)

Article 4 (Provision and Modification of Services)

Article 5 (Suspension of Services)

Article 6 (Attendance and Programme Reservations)

Article 7 (Obligations of Users)

Article 8 (Management of Postings)

Article 9 (Ownership of Copyright)

Article 10 (Disclaimer)

Article 11 (Resolution of Disputes)

Addendum

Privacy Policy

Article 1 (Purpose of Processing Personal Information)

Article 2 (Items of Personal Information Collected and Methods of Collection)

Article 3 (Processing and Retention Period of Personal Information)

Article 4 (Provision of Personal Information to Third Parties)

Article 5 (Outsourcing of Personal Information Processing)

Article 6 (Rights and Obligations of Data Subjects and How to Exercise Them)

Article 7 (Destruction of Personal Information)

Article 8 (Measures to Ensure the Security of Personal Information)

Article 9 (Installation and Operation of Automatic Collection Devices, and Refusal Thereof)

Article 10 (Personal Information Protection Officer)

Article 11 (Remedies for Infringement of Rights)

Article 12 (Refusal of Unauthorised Email Collection)

Addendum